The hotel is open 24 hours in a day. From 10 p.m.
until 07.00 a.m. shift is covered by the night-concierge.
When is the swimming pool available?
The swimming pool can be used from the opening day
to the closing day of the hotel.
What time does the pool open and close?
The pool opens at 8 a.m. and closes at 7 p.m.
Is the beach service included in the price?
Yes, our Hotel provides one sun umbrella, one sunbed
and one deck-chair per bedroom.
Can guests still keep the sun umbrella after checking-out?
Unless otherwise agreed upon, guests are expected
to let the sun umbrella free after check-out time.
Is it possible to reserve the position of the sun umbrella?
Unfortunately not. The position of the sun umbrella
depends only on the availability at the check-in!
Are pets allowed?
Yes, they are but only small pets and with an additional
cost of Euro 5,00 per day. In any case pets are not allowed in the
common areas such as restaurant and swimming
pool.
How can I make a reservation?
If can call us, tel. +39 0431 43377, or you can
send us a fax, +39 0431 430384 or you can send us an e-mail to info@hotel-excelsior.it
What kind of services does the price include?
Prices are for board and day including: service,
VAT, English-breakfast, Italian and international dishes,
meal-choice, salad buffet, restaurant with air-conditioning,
candlelight-dinner with live music, sat-TV room. Use of the
dressing-cabin at the private beach, deckchair, sunbed and sunshade,
large swimming pool for adults and for children and small
swimming-pool with whirlpool, inside children corner and outside
children playground, parking, bicycles, volleyball, ping-pong and
bowl games. Prices are valid for a minimum stay of 3 days.
Is it possible to pay by credit card?
We prefer cash, but we also accept VISA, EUROCARD,
MASTERCARD, BANCOMAT and also cheques.
What happens in case you leave earlier than expected, no-show or late arrival?
In case you leave earlier than expected, no-show or late arrival, the entire amount of the hotel reservation can be charged.
What happens with the deposit in case of cancellation of the reservation?
In case of reservation cancellation the deposit could be retained.
